​​​

Important Notice

 

This policy applies strictly to interactions on this public website (www.kineticpsychiatry.com). It does not apply to the secure, HIPAA-compliant patient portal used for scheduling appointments, clinical intake, or medical treatment. Standard medical privacy practices and patient terms are provided separately within that secure portal.

​

1. Information Collection and Use

When you browse this website, fill out our contact form, or use our live chat feature, we may collect basic informational data to better serve you.

• Voluntary Information: We collect names, email addresses, and inquiry details that you voluntarily submit through our "Contact Us" forms.

• Automated Information: We may collect non-identifiable browser information, IP addresses, and cookies to optimize website performance and user experience.

​

2. Data Sharing and Privacy Protections

We take the security of your contact and communication data seriously.

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

​

3. INNERBALANCE ONLINE PLLC Messaging Terms and Conditions

By opting into text communications, you agree to the following terms regarding our SMS program:

1. Program Description: The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. Opt-Out: You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. Support: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at Tech@kineticpsychiatry.com.

4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

5. Rates and Frequency: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. Privacy: If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

​

How to Opt-In​

If you would like to receive informational text message communications from KINETIC PSYCHIATRY, from +18447463963, you can sign up by texting " YES" to +18447463963.

Message frequency varies and may include responses to messages you send us, as well as information relevant to your relationship with us. Message and data rates may apply. You can opt-out of messaging at any time by replying STOP. For assistance, reply HELP.

Our privacy policy and messaging terms and conditions are available by request for more information.

​

4. Limitation of Liability & Medical Disclaimer

• No Doctor-Patient Relationship: The information provided on this public website is for informational and educational purposes only. Interacting with this website, submitting a contact form, or using the public chat feature does not establish a doctor-patient or clinical relationship. A clinical relationship is only established after formal onboarding inside our secure medical portal.

• No Medical Advice: No content on this site should be taken as medical or psychiatric advice. If you are experiencing a mental health emergency, please call 911 or go to the nearest emergency room.

• Website Disclaimer: Kinetic Psychiatry / Innerbalance Online PLLC provides this website on an "as-is" basis. We make no guarantees that the site will be error-free or uninterrupted, and we accept no liability for any direct or indirect consequences arising from your use of this public site.

​

5. Contact Information​​

For any questions regarding this website privacy policy or our messaging terms, please contact us at:

• Email: Tech@kineticpsychiatry.com